${user.endpoint.lastViewedEntity} is not returning any value | Community
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ambikaTewari_ATCI
Community Advisor
ambikaTewari_ATCICommunity Advisor
Community Advisor
March 17, 2023
Solved

${user.endpoint.lastViewedEntity} is not returning any value

  • March 17, 2023
  • 1 reply
  • 1378 views

Hi Team,

 

I am trying to access the values of ${user.endpoint.lastViewedEntity}  but it is returning as blank.

 

The statement   that I have used in the Design is :

 #set ($offerids = "\${user.endpoint.lastViewedEntity}")

 

but $offerids is coming as blank.

 

https://experienceleague.adobe.com/docs/target/using/recommendations/recommendations-design/create-design.html?lang=en#section_75BFB2537CFF4FBD9B560F59EB32C8DD

 

The help doc advise to use in this manner but it is not driving me any results.

 

Any advise on this would be really helpful.

 

 

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    Best answer by nnakirikanti

    @ambikatewari_atci worked for me, I just used recently viewed criteria. below is the design block i used.

     

    #set ($offerids = "\${user.endpoint.lastViewedEntity}") <h1>First: $offerids </h1> <h2> second: $entity1.id </h2>

     

     

    mboxtrace output screenshot, h1 contains the code

     

    Share your implementation details to understand the gap.

    1 reply

    nnakirikanti
    Community Advisor
    nnakirikantiCommunity Advisor
    Community Advisor
    March 17, 2023

    @ambikatewari_atci : Few things to verify what's happening 

    1) implemented entity parameters like these based on page types https://experienceleague.adobe.com/docs/target/using/recommendations/entities/entity-attributes.html?lang=en  then move to next.

    2) In the same link you have below snippet, add and check to confirm that new visitor or returning visitor.

    user.isFirstSession": "\${user.isFirstSession}

     3) if new visitor or returning visitor and have not visited any of the page where entity parameters are not passed then you wont get this value.

    4) Use mboxtrace for at.js and AEP debugger with edge transactions to verify that this valued get in initialized as soon as you visit the pages where entity details are passed to target. 

     

    Let me know if you need further assistance on this.

    ambikaTewari_ATCI
    Community Advisor
    ambikaTewari_ATCICommunity AdvisorAuthor
    Community Advisor
    March 17, 2023

    Hi @nnakirikanti  Thank you for your prompt reply.

     

    1. Yes we have implemented entity.id param on our products pages

    2. When I use 

    user.isFirstSession": "\${user.isFirstSession}

    , it comes as false

    3. When I user mboTrace I could see values under user.endpoint.lastViewedEntity

    user.endpoint.lastViewedEntity: {,…}

    1. modifiedAt: "2023-03-15T05:49:34.666-04:00"
    2. value: "{\n  \"entities\" : {\n    \"755\" : [ \"OFF-42427-NANSI\", \"OFF-66861-SELAK\", \"OFF-50975-DFWAP\", \"OFF-56693-ILPMD\", \"OFF-23130-NGOFJ\", \"OFF-68842-LAXRR\", \"OFF-37880-BRUSI\", \"OFF-64544-VIEAT\" ]\n  }\n}

     

    nnakirikanti
    Community Advisor
    nnakirikantiCommunity AdvisorAccepted solution
    Community Advisor
    March 17, 2023

    @ambikatewari_atci worked for me, I just used recently viewed criteria. below is the design block i used.

     

    #set ($offerids = "\${user.endpoint.lastViewedEntity}") <h1>First: $offerids </h1> <h2> second: $entity1.id </h2>

     

     

    mboxtrace output screenshot, h1 contains the code

     

    Share your implementation details to understand the gap.

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