I am attempting to make edits to an existing live activity but every time I attempt to save it, I am given this error: "ERROR Could not validate the activity. Please contact customer care for further help.".
I have approver privileges and this only occurs for this one activity. Any solutions?
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what edits did you make? Sometimes the edit you made can't be saved because of a syntax issue (if using custom code). Go back and try to make a simple edit and see if it saves and if not, you may have an activity that needs to be rebuilt (assuming no one else can edit it too)
Hi @NazifHa,
What kind of changes you are looking in existing activity?
Because there are some limitation changing the live activity. (Example: you cant change report source)
I would stop the activity, do the changes and reactivate... a few seconds might not affect your users :).
Best regards,
Mauricio.
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