Adobe Target

gthakur8 · 2/3/23

Hi,

I am Trying to load one of the page in Adobe Target VEC ; content is not loading and showing message as in the screenshot; however header and footer is loading correctly in VEC. what could be the possible reason for this error ? ; rest of the microsite loads fine in AT VEC.

Gaureshk_Kodag · 2/6/23

Hi @gthakur8

What I can see after debugging the page you are trying to load in VEC is -

when you load the page in VEC it'll automatically add query parameters to the URL such as "?mboxEdit=1&mboxDisable=1&adobe_authoring_enabled=1".

without which VEC wont be able to edit the page.

So, when you are loading your login page in VEC, it becomes something like this - https://account.miles-and-more.com/web/de/en/login.html?client_id=agGBZmuTGwFXWzVDg8ckGKGBytemE1nS&p...

If you load this page in normal window, it gives same error as you are seeing in VEC.

My suggestions to resolve this -

1. Create an activity using form based composer.

2. Reach out to client care team and check for possible solutions

3. Check with your dev team why this URL (https://account.miles-and-more.com/web/de/en/login.html?client_id=agGBZmuTGwFXWzVDg8ckGKGBytemE1nS&p...) gives error, is there any way to avoid this?

Hope this helps @gthakur8

View solution in original post

Gaureshk_Kodag · 2/3/23

Hi @gthakur8

There are chances that there is some issue in page itself. Can you try loading the same page in browser with some query params (to avoid caching issue)? Let me know if that way page is loading in browser but not in VEC.

gthakur8 · 2/3/23

Thanks for the reply ; it loads correctly on browser ; problem is with VEC that too only part of the content is not loading which is a login form, the header and footer loads fine in VEC.