I'm sending the trackEvent call and getting a 200 response from the omtrdc endpoint. However when I check in the Reports dashboard of my experience, the conversion metric doesn't increment.
I double checked that my conversion mbox is spelled correctly in the trackEvent call, and I tried with both the "Viewed an mbox" and "Clicked on an mbox" conversion metrics.
Solved! Go to Solution.
Hi @lonestarspock,
If firing a custom mbox via a trackEvent "viewed an mbox" is the correct conversion metric setting. Some follow up questions I have to help you get this sorted:
Hi @lonestarspock,
If firing a custom mbox via a trackEvent "viewed an mbox" is the correct conversion metric setting. Some follow up questions I have to help you get this sorted:
@lonestarspock May I Know how you resolved this issue.
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No - because we needed richer data. We primarily used Adobe analytics with a custom tagging solution. The custom tagging solution fed into our database
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@lonestarspock Thank you for the reply!
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