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September 7, 2023
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Top Sellers recommendation not working

  • September 7, 2023
  • 1 reply
  • 904 views

I have created a recommendation based on top-seller products across site criteria but it is not working I am not getting any data. do I need to provide any additional information to target for this algorithm to run?

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Best answer by Gaureshk_Kodag

Hi @shoeb131 ,

for top seller recommendation to work you need to trigger orderconfirmpage mbox on thankyou page, with mbox params - productpurchaseID, product total, etc.

Make sure you are doing that. if you still face the same issue, let me know

1 reply

Gaureshk_Kodag
Adobe Employee
Gaureshk_KodagAdobe EmployeeAccepted solution
Adobe Employee
September 11, 2023

Hi @shoeb131 ,

for top seller recommendation to work you need to trigger orderconfirmpage mbox on thankyou page, with mbox params - productpurchaseID, product total, etc.

Make sure you are doing that. if you still face the same issue, let me know