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nkumar437
September 15, 2023
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The offer decision option is not showing in Adobe Target for any field

  • September 15, 2023
  • 1 reply
  • 765 views

I am using Adobe Target premium with AEP Web SDK but still not able to find the "offer decision" option in any of the A/B test or XT activity. Please suggest if you face this issue.

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    Best answer by Gokul_Agiwal

    Hi @nkumar437 

    To use offer decisions in Target, you need the following:

    • Adobe Target Standard or Adobe Target Premium implemented using the Adobe Experience Platform Web SDK.

      The feature is not available when implementing Target with at.js or other Target SDKs.

    • Adobe Journey Optimizer Ultimate (AJO + Offer Decisioning) or Adobe Experience Platform and the Offer Decisioning application service add-on  More info 

    If you fulfil above prerequisite and still facing issue then please contact your administrator or adobe support 

    Thanks

    1 reply

    Gokul_Agiwal
    Community Advisor
    Gokul_AgiwalCommunity AdvisorAccepted solution
    Community Advisor
    September 15, 2023

    Hi @nkumar437 

    To use offer decisions in Target, you need the following:

    • Adobe Target Standard or Adobe Target Premium implemented using the Adobe Experience Platform Web SDK.

      The feature is not available when implementing Target with at.js or other Target SDKs.

    • Adobe Journey Optimizer Ultimate (AJO + Offer Decisioning) or Adobe Experience Platform and the Offer Decisioning application service add-on  More info 

    If you fulfil above prerequisite and still facing issue then please contact your administrator or adobe support 

    Thanks

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