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ThomasHa
Level 2
August 1, 2023
Solved

Target redirects only partially working

  • August 1, 2023
  • 1 reply
  • 1638 views

Hi,

 

I am setting up a simple redirect for our website using target by going into the VEC and clicking the 'Redirect to URL' button. This seems to work fine when navigating directly to the page using the QA link but when using any of the buttons in the navigation or other links on the site the page is reloaded and just says 'forbidden' and the rest of the page is blank.

 

I do have an error showing in the activity setup but not sure if thats related at all?

Thank you.

 

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    Best answer by alexbishop

    Ok, is it possible to set an activity live and then share the URL with me? You can send it in a private message if you prefer. Otherwise it's going to be very difficult to troubleshoot.


    As discussed via messages, the problem is caused by how the web server is handling certain query string params generated as part of re-direct activities, which can be solved by allowlisting those params 

    1 reply

    alexbishop
    Adobe Employee
    alexbishopAdobe Employee
    Adobe Employee
    August 1, 2023

    That warning message is more of an FYI to make sure you are using compatible libraries, so it's not an error as such. In the steps you describe, are you using the QA link and then clicking buttons/links or have you set the activity live and then click buttons/links?

      T
      ThomasHaAuthor
      Level 2
      August 2, 2023

      We had originally set the test live and noticed it wasn't working so paused. I have further tested different pages and different URL's and I seem to be getting the same error ever single time so it seems the setup is wrong. 

       

      So just to confirm QA Link or Live link straight to the page works fine but nav link or homepage button link > the page sends the error message.

       

      Thanks.

        alexbishop
        Adobe Employee
        alexbishopAdobe Employee
        Adobe Employee
        August 2, 2023

        Ok, is it possible to set an activity live and then share the URL with me? You can send it in a private message if you prefer. Otherwise it's going to be very difficult to troubleshoot.

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