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Kirti_23
Level 2
September 16, 2021
Solved

Target implementation

  • September 16, 2021
  • 4 replies
  • 2311 views

Hi... I'm using legacy approach(without TMS) for implementation. Added at.js  path on my pages. Target call also getting fired. But still any activity is not working on any pages, I cant see any changes. why is this..?

 

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Best answer by Perrin_Ennen

Hi @kirti_23 

If you enter adobe.target in the console in the browser - does this object exist?

 

In the network tab you can also search for "mbox" - if there is a request at all.

 

If Target has never been running on the domain - I would check in the Target UI in the administration area under Hosts - if your domain has already been listed here.
If not, I would click on "Authorize Hosts" in the upper right corner and make sure that "Enable Authorized hosts for content delivery" is disabled.

 

Do you have Adobe Target Standard or Premium?
If Premium I would also check if you pass an at_property to params of targetPageParamsAll

4 replies

Gaureshk_Kodag
Adobe Employee
Gaureshk_KodagAdobe Employee
Adobe Employee
September 17, 2021

Hi @kirti_23 

Please check if following things have been implemented in right manner.

1. Check whether you have installed Adobe target extension in launch.

2. Check whether it is published in dev, staging or prod env.

3. Whether you have created a rule to fire mbox on pages.

4. Check what response you are getting in target call inside network tab.

 

Thanks.

K
Kirti_23Author
Level 2
September 21, 2021

Thanks for the reply! Actually I'm trying to implement without launch. I added directly at.js in my site and that is not working. 

 

B
bc_99
Level 2
September 18, 2021

Are you able to see the experience with a QA link at all? 

K
Kirti_23Author
Level 2
September 21, 2021

No can't see the experience with a QA link. Thanks for the reply! 

H
Adobe Employee
himanshuAdobe Employee
Adobe Employee
September 20, 2021

Do you see the target call in the network tab or the AEC Debugger?

If you are using at.js 1.x, filter your tab by mbox and if its 2.x use delivery. If you see the target call, the request and response data should give you enough hint to figure out the issue.

Perrin_Ennen
Community Advisor
Perrin_EnnenCommunity AdvisorAccepted solution
Community Advisor
September 21, 2021

Hi @kirti_23 

If you enter adobe.target in the console in the browser - does this object exist?

 

In the network tab you can also search for "mbox" - if there is a request at all.

 

If Target has never been running on the domain - I would check in the Target UI in the administration area under Hosts - if your domain has already been listed here.
If not, I would click on "Authorize Hosts" in the upper right corner and make sure that "Enable Authorized hosts for content delivery" is disabled.

 

Do you have Adobe Target Standard or Premium?
If Premium I would also check if you pass an at_property to params of targetPageParamsAll

K
Kirti_23Author
Level 2
September 24, 2021

Thanks for the solution.

I think I need to add 'Authorize Hosts' because now I'm doing implementation via Launch still nothing is working and getting 'no display - unauthorized mbox host' error. 

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