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S
stevemalko
Level 2
July 29, 2020
Solved

Target API HV000028: Unexpected exception during isValid call

  • July 29, 2020
  • 1 reply
  • 4107 views

Trying to hit a basic Target API call through postman, following the instructions found here: https://developers.adobetarget.com/api/delivery-api/#section/User-Permissions-(Premium)

Getting the following error: HV000028: Unexpected exception during isValid call

 

details:

POST  https://<clientID>.tt.omtrdc.net/rest/v1/delivery?client=<clientID>&sessionId=d359234570e04f14e1faeeba02d6ab9914e

 

payload:

{
      "context": {
        "channel": "web",
        "browser" : {
          "host" : "demo"
        },
        "address" : {
        },
        "screen" : {
          "width" : 1200,
          "height": 1400
        }
      },
      "property" : {
        "token": "25ab4fa4-da59-b461-e442-1ab323f125dd"
      },
        "execute": {
        "mboxes" : [
          {
            "name" : "target-global-mbox",
            "index" : 1
          }
        ]
      }
    }
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    Best answer by ambikaTewari_ATCI

    I have provided the property token and local mbox name in the POST API, I was able to get the 200 response

     

    POST > https://xxx.tt.omtrdc.net/rest/v1/delivery?client=xxx&sessionId=100290adcb6a14043309f8789b21b0c18ba

     

    Body as raw > json 

    {
          "context": {
            "channel": "web",
            "browser" : {
              "host" : "production"
            },
            "address" : {
              "url" : "http://somewebsite.test.com/"
            },
            "screen" : {
              "width" : 1200,
              "height": 1400
            }
          },
          "property" : {
            "token": "f6fb2018-92d3-f3f5-36ee-40e7affb1804"
          },
            "execute": {
            "mboxes" : [
              {
                "name" : "customMbox",
                "index" : 1
              }
            ]
          }
    }

    Can you try with some local mbox nae and not the global mbox name ?

    1 reply

    ambikaTewari_ATCI
    Community Advisor
    ambikaTewari_ATCICommunity AdvisorAccepted solution
    Community Advisor
    July 31, 2020

    I have provided the property token and local mbox name in the POST API, I was able to get the 200 response

     

    POST > https://xxx.tt.omtrdc.net/rest/v1/delivery?client=xxx&sessionId=100290adcb6a14043309f8789b21b0c18ba

     

    Body as raw > json 

    {
          "context": {
            "channel": "web",
            "browser" : {
              "host" : "production"
            },
            "address" : {
              "url" : "http://somewebsite.test.com/"
            },
            "screen" : {
              "width" : 1200,
              "height": 1400
            }
          },
          "property" : {
            "token": "f6fb2018-92d3-f3f5-36ee-40e7affb1804"
          },
            "execute": {
            "mboxes" : [
              {
                "name" : "customMbox",
                "index" : 1
              }
            ]
          }
    }

    Can you try with some local mbox nae and not the global mbox name ?

      S
      stevemalkoAuthor
      Level 2
      August 3, 2020

      Ive replaced my payload with the one your provided, including the sessionID.....still the same error.

       

      The question i have is how to I create a local mbox? In my Target settings, i only see "global mbox"....in the A/B experience I created, i manually typed in a new mbox name "test-mbox"....what am I missing?

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