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SOLVED

Some unique User in both experience while testing on a mobile APP

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Level 1

we launched an A/b Test for a mobile app and use A4T for reporting, in the report what we are seeing is some users are part of both the experiences.

What would be the reason for that on a mobile app.

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1 Accepted Solution

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Correct answer by
Employee

@tejpalsinghsahni The answer to this is very dependent on your setup and how you setup the users. Are you using an audience from AEP or OOTB audience from Target?

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2 Replies

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Employee Advisor

Does that mean you're seeing the same visitor, identified via ECID, in both Exp A & B? Or the same visitor, identified via some sort of Customer ID?

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Correct answer by
Employee

@tejpalsinghsahni The answer to this is very dependent on your setup and how you setup the users. Are you using an audience from AEP or OOTB audience from Target?