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Gaureshk_Kodag
Adobe Employee
Gaureshk_KodagAdobe Employee
Adobe Employee
June 17, 2020
Solved

shifting Mbox cookie - from one domain to another

  • June 17, 2020
  • 3 replies
  • 1897 views

Hi everyone,

can anyone tell me, how I can shift mbox cookies from one domain to another?

for eg.

If my existing mbox cookie were saved in my.com, now we have to change it to mydomain.com (cookies - mbox, at_check, mbox_edge)

 

Thanks in advance,

Gauresh. 

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    Best answer by Andrey_Osadchuk
    I do not think it's possible to shift cookies. However, if you are using a Customer ID (aka declared id), the profile attributes will keep working on a new domain.

    3 replies

    sonalid49327489
    sonalid49327489
    Level 2
    June 18, 2020

    Hi Gauresh,

    I have the same issue. Did you find any solution to it?

     

      Gaureshk_Kodag
      Adobe Employee
      Gaureshk_KodagAdobe EmployeeAuthor
      Adobe Employee
      June 18, 2020
      No Sonali.. I haven't got any solution
        Andrey_Osadchuk
        Andrey_OsadchukAccepted solution
        Level 10
        June 19, 2020
        I do not think it's possible to shift cookies. However, if you are using a Customer ID (aka declared id), the profile attributes will keep working on a new domain.
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