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RicardoDe
Level 2
June 4, 2024
Solved

Safari - use advanced tracking and fingerprinting protection

  • June 4, 2024
  • 1 reply
  • 1316 views

Hi,

 

We are testing adobe target (at.js 2.11.4) in all browsers and we have realized that in Safari(Version 17.5 ) if we enable: use advanced tracking and fingerprinting protection.(Advanced setting). Adobe Target will not work/load

 

Is there any workaround? is Adobe Target team aware of this?

 

Thanks,

Ricardo

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    Best answer by pradnya_balvir

    Hi @ricardode ,

     

    This setting help to protect your privacy, defending you against cross-site tracking and minimising the data passed to third parties hence the tracking script will not load and target will not work.

     

    For more information, you can raise adobe customer support ticket.

    1 reply

    pradnya_balvir
    Community Advisor
    pradnya_balvirCommunity AdvisorAccepted solution
    Community Advisor
    June 4, 2024

    Hi @ricardode ,

     

    This setting help to protect your privacy, defending you against cross-site tracking and minimising the data passed to third parties hence the tracking script will not load and target will not work.

     

    For more information, you can raise adobe customer support ticket.

      R
      RicardoDeAuthor
      Level 2
      June 4, 2024

      @pradnya_balvir we are even using CNAME which should solve this cross-site tracking prevention but I understand ITP 2.3 is detecting the CNAME and it is blocking Adobe Target, correct?

       

      https://experienceleague.adobe.com/en/docs/target-dev/developer/implementation/implement-cname-support-in-target#is-my-current-implementation-of-target-impacted-by-itp-2x

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