Recommendations Criteria Not Showing Up When Building Activity | Community
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bwilson704
Level 2
August 23, 2022
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Recommendations Criteria Not Showing Up When Building Activity

  • August 23, 2022
  • 1 reply
  • 2519 views

Hi! I am trying to create a recommendations activity to show recommended articles on a blog based on the article a visitor is currently on. My criteria is to look at the current category ID and show other articles w/ same category. I believe the best way to set this up would be an items with similar attributes algo, with current item as recommendation key and the content similarity using entity.category. When I create the activity, I am unable to find/select that criteria I created. In fact, out of the 59 criterias I have, I can only see 26 within the activity even though I've made sure the activity and criteria both use the article and category page types. Please assist, thanks!

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    Best answer by Gaureshk_Kodag

    Hi @bwilson704

    to resolve this go to recommendations settings and turn on filter incompatible criteria. You will be able to see the criteria.

     

    Hope this helps.

    1 reply

    Gaureshk_Kodag
    Adobe Employee
    Gaureshk_KodagAdobe Employee
    Adobe Employee
    August 24, 2022

    Hi @bwilson704 

    While selecting criteria in activity, the page type filter gets applied automatically, uncheck all checkboxes and then you'll be able to see the criteria.

     

     

      E
      elisabethvila
      August 24, 2022

      Hi Gauresh_Kodag, 

      Thank you for that explanation. It happened to me before as well.

      There's sometimes that the UI is not loading as it should in the Recommendations Criteria section, but it's a matter of being patient with UI and deselecting the page type filter in order to see all the criteria available. 

      Best, 

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