Recommendations - cartIDs and other mbox requests | Community
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aszarkowski22222
February 3, 2024
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Recommendations - cartIDs and other mbox requests

  • February 3, 2024
  • 1 reply
  • 1099 views

Hi everyone, I am looking to implement Adobe Target recommendations using the Cart Based algorithm (e.g. user who bought these, bought that). I think I am passing the cartIds mbox request in a correct way (by looking at the page load parameters and Experience Cloud debugger) but when trying to test the experience using QA link it shows me nothing but just a response code "NO-CONTENT" with Target traces. Do you know what might be the reason for that and if there are any step by step tutorials for a newbie on how to implement all necessary data elements? I thought this cartIds parameter is the only one we need to implement in this case.

 

 

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    Best answer by Matthew_Ravlich_ACG

    Hi @aszarkowski22222,

     

    Are you currently tracking conversions when a purchase is made on your site? The Order Confirmation mbox can drive recommendation algorithms like “People who bought product x also bought product y.”

     

    Card Adds:

    https://experienceleague.adobe.com/docs/target-dev/developer/recommendations.html?lang=en#cart-adds%2Fcart-views%2Fcheckout-pages

     

    Track Conversions:

    https://experienceleague.adobe.com/docs/target-dev/developer/client-side/at-js-implementation/deploy-at-js/implement-target-without-a-tag-manager.html?lang=en#track-conversions

     

    I hope that helps.

     

    Matthew Ravlich | ACG Digital | albertacg.com

    1 reply

    Matthew_Ravlich_ACG
    Community Advisor
    Matthew_Ravlich_ACGCommunity AdvisorAccepted solution
    Community Advisor
    February 4, 2024

    Hi @aszarkowski22222,

     

    Are you currently tracking conversions when a purchase is made on your site? The Order Confirmation mbox can drive recommendation algorithms like “People who bought product x also bought product y.”

     

    Card Adds:

    https://experienceleague.adobe.com/docs/target-dev/developer/recommendations.html?lang=en#cart-adds%2Fcart-views%2Fcheckout-pages

     

    Track Conversions:

    https://experienceleague.adobe.com/docs/target-dev/developer/client-side/at-js-implementation/deploy-at-js/implement-target-without-a-tag-manager.html?lang=en#track-conversions

     

    I hope that helps.

     

    Matthew Ravlich | ACG Digital | albertacg.com

      A
      aszarkowski22222Author
      February 5, 2024

      Thank you, Matthew!

      I have a question regarding the conversion tracking script from the link provided:

       

      <script type="text/javascript"> adobe.target.trackEvent({ "mbox": "orderConfirmPage", "params": { "orderId": "ORDER ID FROM YOUR ORDER PAGE", "orderTotal": "ORDER TOTAL FROM YOUR ORDER PAGE", "productPurchasedId": "PRODUCT ID FROM YOUR ORDER PAGE, PRODUCT ID2, PRODUCT ID3" } }); </script>
       

      Does it matter if the values for orderId, orderTotal, and productPurchasedId are enclosed in quotes, signifying that they are to be included as strings? Additionally, I have seen instances where there are no spaces between the product IDs in the productPurchasedId parameter. Could this impact how Adobe Target recognizes these values?

       

      Best

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