Recommendation activity not working after Target update

[Akanksha9]

Hi,
Most of the target recommendation activities has stopped working after UI changes. What could be the reason?Thanks

[maccg12]

One of my category affinity activities has also stopped working, and I can't even find the modifications I used to have unless I go back to the old UI. Furthermore, the activity doesn't seem to be rendering anything for users visiting our site either.

[AnkitJasani29]

Hi @Akanksha9 ,

Recent UI changes might have altered the structure of your web pages, affecting how the Visual Experience Composer (VEC) targets elements. If the selectors used by VEC no longer match the updated page structure, recommendations may not render correctly.

Reference: https://experienceleague.adobe.com/en/docs/target/using/troubleshoot/troubleshooting-target

Review and update the selectors in your recommendation activities to align with the current page structure.

Opening the activity in VEC.

Navigating to the element where the recommendation is applied.

Ensuring that the selector accurately targets the desired element.

You can also refer: https://experienceleaguecommunities.adobe.com/t5/adobe-target-questions/new-vec-ui-is-not-working-af...

If issues persist, consider rebuilding the activity to accommodate the new page structure.

Also, Some users have reported issues with the Adobe Target UI after recent updates. These issues can affect the ability to configure or preview recommendation activities.

Reference: https://experienceleague.adobe.com/en/docs/target/using/activities/troubleshoot-activities/troublesh...

Also, do accept the solution if answer worked for you so that anyone else also facing something similar can directly go to the right response.

Thanks

Ankit