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SOLVED

Question about the country of registration of my account

michael_koller1
Level 1
Level 1

Hi,

I would like to bye the Acrobat XI Pro Teachers version. Whenever I try to pay the product I receive the massage that my account is registered in a different country and that I have to log in again with the right account. Where can I check and change in which country I am registered in Adobe?

 

Thanks for your advice

1 Accepted Solution
AllDayDev
Correct answer by
Employee
Employee

Hi Michael,

Sorry for any frustration you are encountering here.

Please see this article for information on how to change the country associated with your Adobe accounthttp://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

If you have any questions or need any assistance with this, I highly recommend contacting our support team directly: https://helpx.adobe.com/contact.html

 

Kind regards,

- Carey

View solution in original post

1 Reply
AllDayDev
Correct answer by
Employee
Employee

Hi Michael,

Sorry for any frustration you are encountering here.

Please see this article for information on how to change the country associated with your Adobe accounthttp://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

If you have any questions or need any assistance with this, I highly recommend contacting our support team directly: https://helpx.adobe.com/contact.html

 

Kind regards,

- Carey

View solution in original post