Profile Script evaluating to false after migrating from mbox.js to at.js

Forum|Forum|6 years ago
November 15, 2019
5 replies
7804 views

On Nov 14th, we migrated from mbox.js to at.js.

Before migration , the profile script was evaluating to true. Now it is evaluating to false even if I fulfill the condition. I checked this through trace.

I did not make any change to profile script.

Am I missing some configuration which might required for at.js ? I have activated this profile script under response token also.

Target

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Best answer by ambikat677427

Hi Surbhi and Shruti,

The issue is fixed. Few mbox parameters were not firing on pages and script was using those param. Due to lack of those params the profile script was evaluating to false.

S

Shruti_Premkumar

Adobe Employee

@ambikat677427 Do you mind sharing the code of profile script so that we can understand the logic and see what methods you are using ?

surebee

Adobe Employee

Hi ambikat677427- in addition to the profile script code, could you provide the page/steps to fulfill the profile script condition as well? That should help us troubleshoot. Thanks!

A

ambikat677427AuthorAccepted solution

Level 2

Hi Surbhi and Shruti,

The issue is fixed. Few mbox parameters were not firing on pages and script was using those param. Due to lack of those params the profile script was evaluating to false.