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aakashs41471216
Level 1
September 25, 2019
Solved

Product recommendations functionality with Adobe Target

  • September 25, 2019
  • 6 replies
  • 6122 views

We are trying to build the product recommendations functionality with Adobe Target, and the major challenge we are experiencing is that the ftp server set up for product feed. We already have our feed set up in few sftp servers, but our understanding is that we cannot used secured ftp for Adobe Target (which is very strange). Do you have a work around for this? We could not convince our information security to set up a ftp that is not secured.

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Best answer by MihneaD

aakashs41471216

Here are a few options documented in detail: Feeds Following are important notes:
You can upload from FTP or URL.
While it's true we don't support SFTP we do support FTP with SSL (FTPS) for secure uploads.

If this satisfies your query please like, mark as helpful and mark as answer. Otherwise lets keep the conversation going. Hope you have a wonderful day.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335

6 replies

Andrey_Osadchuk
Level 10
September 25, 2019

There is an FTPS (FTP+SSL) option. Was it declined by the information security team too?

MihneaD
Adobe Employee
Adobe Employee
September 25, 2019

aakashs41471216

Unfortunately per documentation: Feeds SFTP is not supported." with that said however you can FTPS if you have your server admin configure the server to accept Explicit FTPS connections. For more on the difference between SFTP and FTPS see: https://www.goanywhere.com/blog/2016/11/23/sftp-vs-ftps-the-key-differences

If this satisfies your query please like, mark as helpful and mark as answer. Otherwise lets keep the conversation going. Hope you have a wonderful day.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | ( :: 1 (800) 497-0335

aakashs41471216
Level 1
September 25, 2019

Thanks guys for responding. Upon researching I also came across this workaround. However, I want to make sure that we're following the best recommended way; I see that we can use Recommendation API also for updating product feed. So, can anyone suggest me that from the following 3 methods, which one is practically feasible and best recommended approach?

- FTPS

- Recommendation API

- URL

Thanks in advance for your efforts.

Best,

Aakash Shinghal

Amelia_Waliany
Adobe Employee
Adobe Employee
October 21, 2019

Hi Aakash! Reaching out to see if you were able to resolve the issue? Thanks for posting and we look forward to hearing from you!

Community Advisor
October 23, 2019

We use a public facing csv that gets indexed once a day. It works pretty well.

MihneaD
Adobe Employee
MihneaDAdobe EmployeeAccepted solution
Adobe Employee
October 29, 2019

aakashs41471216

Here are a few options documented in detail: Feeds Following are important notes:
You can upload from FTP or URL.
While it's true we don't support SFTP we do support FTP with SSL (FTPS) for secure uploads.

If this satisfies your query please like, mark as helpful and mark as answer. Otherwise lets keep the conversation going. Hope you have a wonderful day.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335