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Ashok_Adiyolil
Ashok_Adiyolil
Level 2
November 4, 2020
Solved

Orderconfim Mbox Call error

  • November 4, 2020
  • 2 replies
  • 1488 views

Hello Experts,

We tried to add order confirm mbox call to send some data to target to utilize it in VIsitor profile
 
We are getting following error imediately once fire the mbox call rule: Failed to load resource: the server responded with a status of 400 ()
What could be the issue?
I'm adding error screenshot below.
 
 
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    Best answer by Jonasvvd

    Hi @ashok_adiyolil, sorry for the delay in my reply.

     

    I believe you need to add the mandatory mbox parameters in your confirmation mbox.

     

    adobe.target.trackEvent({
    "mbox": "orderConfirmPage",
    "params":{
    "orderId": "ORDER ID FROM YOUR ORDER PAGE",
    "orderTotal": "ORDER TOTAL FROM YOUR ORDER PAGE",
    "productPurchasedId": "PRODUCT ID FROM YOUR ORDER PAGE, PRODUCT ID2, PRODUCT ID3"
    }
    });

     

    https://experienceleague.adobe.com/docs/target/using/implement-target/client-side/deploy-at-js/implementing-target-without-a-tag-manager.html?lang=en#implement-target

     

    I hope this helps.

     

    Kind regards,

    Jonas

    2 replies

    J
    Adobe Employee
    JonasvvdAdobe Employee
    Adobe Employee
    November 5, 2020

    Hi,

     

    I believe it would be best if you shared how you have deployed the order confimation mbox and provide the code.

     

    Kind regards,

    Jonas

      Ashok_Adiyolil
      Ashok_AdiyolilAuthor
      Level 2
      November 6, 2020

      @jonasvvd Thanks for the reply,

      We have deployed the the order confirmation mbox through launch.For your reference i have added the code below.

       

      adobe.target.trackEvent({mbox:"orderConfirmPage",params:

      {dataelement:_satellite.getVar("cat"),b:"2"}});

       

       

      Thanks 

       

      J
      Adobe Employee
      JonasvvdAdobe EmployeeAccepted solution
      Adobe Employee
      November 20, 2020

      Hi @ashok_adiyolil, sorry for the delay in my reply.

       

      I believe you need to add the mandatory mbox parameters in your confirmation mbox.

       

      adobe.target.trackEvent({
      "mbox": "orderConfirmPage",
      "params":{
      "orderId": "ORDER ID FROM YOUR ORDER PAGE",
      "orderTotal": "ORDER TOTAL FROM YOUR ORDER PAGE",
      "productPurchasedId": "PRODUCT ID FROM YOUR ORDER PAGE, PRODUCT ID2, PRODUCT ID3"
      }
      });

       

      https://experienceleague.adobe.com/docs/target/using/implement-target/client-side/deploy-at-js/implementing-target-without-a-tag-manager.html?lang=en#implement-target

       

      I hope this helps.

       

      Kind regards,

      Jonas

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