Not seeing target activity id in clickstream | Adobe Higher Education
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C
CBSIMP
Level 3
December 9, 2024
Beantwortet

Not seeing target activity id in clickstream

  • December 9, 2024
  • 1 Antwort
  • 867 Ansichten

Hi,

I am using post_tnt to pull target activity ID, however, I am not seeing any matches.  For example, if I search for target id '111111' in target UI, the activity is there, however, when I pull that data in clickstream using post_tnt,  I don't see any results back.  What would be the issue here?

Thanks

    Beste Antwort von Gokul_Agiwal

    Hi @cbsimp  - This needs to be debug and might be couple of things to check 

    here are some pointers for you.

    1) Check your activity qualification - audience criteria, priority in the case of multiple activities on same location. 

    2) A4T integration - check the activity linked to correct report suite,  post_tnt configured. 

    3) how your target implementation has been setup, are you using at.js / websdk? 

    if websdk - check alloy.js passing the activity data correctly 

    if at.js - check basic configuration or debug call through mBoxTrace. 

     

    see if you're able to get the activity name in post_tnt_action 

    https://experienceleague.adobe.com/en/docs/target/using/integrate/a4t/a4t-faq/a4t-faq-classifications 

     

    This guide help you to understand - https://www.softcrylic.com/blogs/adobe-analytics-for-target-a4t-a-look-under-the-hood/ 

    Try the steps and let us know. 

    1 Antwort

    pradnya_balvir
    Community Advisor
    pradnya_balvirCommunity Advisor
    Community Advisor
    December 10, 2024

    To push Target data into a clickstream, you need to integrate your Target campaign with your analytics platform by sending event data whenever a user interacts with a Target experience, capturing details like the campaign name, creative, user ID, and the specific action taken on the page, allowing you to track user behavior within the Target campaign within your overall clickstream data

    • Analytics tools:
      Most marketing automation platforms like Adobe Target provide integration options with popular analytics tools like Adobe Analytics for easy clickstream data capture. 
    • Data structure in clickstream:
      • Ensure your clickstream data includes relevant Target campaign details like campaign name, creative ID, and user identifier alongside standard clickstream data like page URL, timestamp, and user session ID. 
      C
      CBSIMPAutor
      Level 3
      December 12, 2024

      Hi @pradnya_balvir,

       

      The integration has been done already.  I am noticing certain campaign data is being captured in clickstream under the tnt value not all though.  Any reason why that would be the case. 

       

      Thanks

        Gokul_Agiwal
        Community Advisor
        Gokul_AgiwalCommunity AdvisorAntwort
        Community Advisor
        December 12, 2024

        Hi @cbsimp  - This needs to be debug and might be couple of things to check 

        here are some pointers for you.

        1) Check your activity qualification - audience criteria, priority in the case of multiple activities on same location. 

        2) A4T integration - check the activity linked to correct report suite,  post_tnt configured. 

        3) how your target implementation has been setup, are you using at.js / websdk? 

        if websdk - check alloy.js passing the activity data correctly 

        if at.js - check basic configuration or debug call through mBoxTrace. 

         

        see if you're able to get the activity name in post_tnt_action 

        https://experienceleague.adobe.com/en/docs/target/using/integrate/a4t/a4t-faq/a4t-faq-classifications 

         

        This guide help you to understand - https://www.softcrylic.com/blogs/adobe-analytics-for-target-a4t-a-look-under-the-hood/ 

        Try the steps and let us know. 

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