Not able to search any activities in my newly created account | Community
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akhil_sharma
akhil_sharma
December 20, 2016
Solved

Not able to search any activities in my newly created account

  • December 20, 2016
  • 3 replies
  • 765 views

Not able to search any activities in my newly created account. John Mosbaugh's team created new target activity for elements but when I search I am not able to see any results . In fact, no search term displayed any results (with or without any filters). I have an observer access. Is it a permissions issue?

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Best answer by akhil_sharma

Hi Parit ,

Thanks for helping. It was a permissions issue, seemed I was not included in the appropriate product group. It has been resolved now.

3 replies

ParitMittal
ParitMittal
Level 10
December 23, 2016

Hi Akhil,

It isn't a permission issue as an Observer can view / search activities, but cannot create or edit them.

Can you please clear all the filters Applied  such as Type, Status, Reporting Source & Activity Source and then check if you can view the activities.

Thanks & Regards

Parit Mittal

ParitMittal
ParitMittal
Level 10
January 12, 2017

Hi Akhil,

Is the above issue resolved ?. If not, Please do let us know so that we can further help to debug the same.

Thanks & Regards

Parit Mittal

akhil_sharma
akhil_sharmaAuthorAccepted solution
January 12, 2017

Hi Parit ,

Thanks for helping. It was a permissions issue, seemed I was not included in the appropriate product group. It has been resolved now.

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