My experiment is stuck on synching | Community
Skip to main content
April 26, 2021
Solved

My experiment is stuck on synching

  • April 26, 2021
  • 2 replies
  • 1019 views

I have an experiment I'm trying to publish on Target however it's been stuck on 'synching' for the last 30 minutes. Is there a tech issue?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Gaurav_Singh_02

@ilotteryireland please try network logs/console logs for any specific errors . Also it is advisable to check for any ongoing maintenance under : Status.adobe.com .

If all seems to be ok , i would recommend you to raise a ticket to ClientCare. 

2 replies

Gaurav_Singh_02Adobe EmployeeAccepted solution
Adobe Employee
April 26, 2021

@ilotteryireland please try network logs/console logs for any specific errors . Also it is advisable to check for any ongoing maintenance under : Status.adobe.com .

If all seems to be ok , i would recommend you to raise a ticket to ClientCare. 

SundeepKatepally
Community Advisor
Community Advisor
April 27, 2021

you mean activity ?

And where it is stuck?