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SOLVED

My experiment is stuck on synching

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Level 1

I have an experiment I'm trying to publish on Target however it's been stuck on 'synching' for the last 30 minutes. Is there a tech issue?

1 Accepted Solution

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Correct answer by
Employee Advisor

@ilotteryireland please try network logs/console logs for any specific errors . Also it is advisable to check for any ongoing maintenance under : Status.adobe.com .

If all seems to be ok , i would recommend you to raise a ticket to ClientCare. 

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2 Replies

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Correct answer by
Employee Advisor

@ilotteryireland please try network logs/console logs for any specific errors . Also it is advisable to check for any ongoing maintenance under : Status.adobe.com .

If all seems to be ok , i would recommend you to raise a ticket to ClientCare.