Multiple App Target activities

Question

Hi everyone,

We are trying to implement multiple target activities for client's App, but we are facing issues with the response and reporting part. when a single XT activity is being deployed the report and responses are fine ,but as soon as we deploy and make multiple activities for app with different audiences in use we are not able to see any response on the backend and in another scenario the responses are there for the first activity and not for the latter created activity and vice-versa. kindly let me know what can we do to achieve multiple target activities for app without facing such errands. will be grateful to your feedback and support

Thanks

Akanksha_Singh · Accepted Answer

Hi @merkles38041593

To create multiple audience for XT activity it needs to be evaluate whether they meet the criteria you set or not example, once it qualifies the exp.A audience then it can enter in exp.B and likewise as target evaluates these experiences on top- down approach.

Note: If the audience are mutually inclusive then priority needs to be set else if the audience are mutually exclusive then experiences will run for the activity.

Hence you must check the priority you set while creating the multiple audience for XT activity. If they meet the criteria then you can enter the experience designed for the qualified audience.

Thanks!

dsingh16 · Answer

Hi @merkles38041593

In App, if you are using single mbox call for all activities then response will be of only one activity will render.

To achieve two activities response in app, pass two different mbox name and then check the response of both activities.

Example:- a) Activitiy 1- Mboxname1

b) Activity 2- Mboxname 2

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded