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M
Moorthi_MSD
Level 2
July 31, 2024
Solved

Microsoft Edge change Audience issue

  • July 31, 2024
  • 2 replies
  • 989 views

Hi Team,

 

If I try to change audience or to add Experience Targeting the system collapse.

Failed to Load Page.

Deleting all cookies in Edge and that is also not worked.

Any tips on how to get Adobe Target working on Microsoft Edge? 

 

 

 

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    Best answer by pradnya_balvir

    Hi @moorthi_msd , Can you please check with Adobe Target support team. Create a ticket for the same.

    2 replies

    pradnya_balvir
    Community Advisor
    pradnya_balvirCommunity Advisor
    Community Advisor
    August 1, 2024

    Hi @moorthi_msd , Can you please try in Edge private mode. (New InPrivate Window)

      M
      Moorthi_MSDAuthor
      Level 2
      August 1, 2024

      @pradnya_balvir tried but the result is same. 

        pradnya_balvir
        Community Advisor
        pradnya_balvirCommunity AdvisorAccepted solution
        Community Advisor
        August 2, 2024

        Hi @moorthi_msd , Can you please check with Adobe Target support team. Create a ticket for the same.

          Perrin_Ennen
          Community Advisor
          Perrin_EnnenCommunity Advisor
          Community Advisor
          August 1, 2024

          Hi @moorthi_msd,
          I have no problems playing Target activities on MS Edge. If I were you, I would try to create a new activity - with your corresponding audience - to test this, simply execute an HTML offer with <script>console.log("Test123")</script> , for example, to see if it works.

          Perhaps you can describe in more detail how the audience is build.

           

          Best regards

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