Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

mBox.td is not a function / error using Target et DTM

franciscom13983
Level 2
Level 2

Hi,

I am new in Adobe Mkt Cloud (Target and DTM) and I would like to know the reason why I have this kind of error ( I can see it from Chrome console) when I setup Target in DTM:

Uncaught TypeError: mbox.td is not a function
mbox.showContent @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1mbox.hide @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mboxOfferDefault.show @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mbox.show @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mbox.activate @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mbox.finalize @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
(anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mboxList.each @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
(anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
uc @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
Jc @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
(anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1

 

I added the tool (Target standard) in DTM then I set up :

 

Library Management

Code Configuration

Check for Updates Last updated: 2 days

 

I have target classic in the same web page, It is possible that 2 differents verrions is caussing the error?

 

Thank you

Frank

1 Accepted Solution
shekhardhiman
Correct answer by
Employee
Employee

Hi Frank,

Thanks for reaching out to Adobe Community and apologies for the delay.

Please go through the below articles and see if you are following the steps correctly as mentioned:

https://marketing.adobe.com/resources/help/en_US/dtm/target.html

https://marketing.adobe.com/resources/help/en_US/dtm/target_library_management.html

Thanks!

View solution in original post

1 Reply
shekhardhiman
Correct answer by
Employee
Employee

Hi Frank,

Thanks for reaching out to Adobe Community and apologies for the delay.

Please go through the below articles and see if you are following the steps correctly as mentioned:

https://marketing.adobe.com/resources/help/en_US/dtm/target.html

https://marketing.adobe.com/resources/help/en_US/dtm/target_library_management.html

Thanks!

View solution in original post