Issues with audience targeting using People dataset in Adobe Target | Community
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ZvoidZ
ZvoidZ
Level 2
September 27, 2024
Question

Issues with audience targeting using People dataset in Adobe Target

  • September 27, 2024
  • 1 reply
  • 1647 views

Hi everyone,

I’m currently facing an issue with an activity where I’ve uploaded a dataset into the "People" section. I’m using this dataset for targeting in the visitor profile within Adobe Target, but some users who are not part of this dataset are still receiving the experience. Has anyone else encountered this? How did you resolve it? Any help would be appreciated!

Thanks in advance.

 

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    1 reply

    kandersen-1
    Community Advisor
    kandersen-1Community Advisor
    Community Advisor
    September 28, 2024

    @zvoidz  a couple of clarifications required. 

    So you're setting mbox3rdpartyid and when you say uploaded a dataset, you're referring to using customer attributes. Is that correct?

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      ZvoidZ
      ZvoidZAuthor
      Level 2
      September 30, 2024

      Yeah, exactly, that's what's happening. This inconsistency has been going on for a while now. Before, it seemed like it wasn't delivering to some users with customer attributes, and now, in this latest activity created, even users who weren’t in the data file uploaded to People received the activity.

        ZvoidZ
        ZvoidZAuthor
        Level 2
        October 1, 2024

        @zvoidz  Just to check - by any chance in your implementation you're using ECID service? and are you targeting authenticated verses non authenticated users? 


        No, we're not using ECID service, and we are only targeting authenticated users. Appreciate your attention on this!

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