Issues Granting Permissions to Technical Service Account

[test1234567]

Hello Community,
I'm working on granting permissions to the technical service account for API integration in the Adobe Admin Console. I received the following recommendations from another forum, but I couldn't find some of the details they mentioned. To grant the permissions, I followed these steps:

1. Go to the Adobe Admin Console (adminconsole.adobe.com).
2. Navigate to Products > Adobe Target.
3. Click on the Product Profile (Target workspace).
4. Go to the Users tab and click Add User.
5. In the pop-up, switch to the Service Accounts tab.

The issue is that I couldn't find any 'Service Accounts' tab in the Admin Console. I'm not sure if this is due to my access level. Has anyone seen or used this tab in the Admin Console?

Since there is no tab called 'Service Accounts', should I use the 'Users' section to add the technical service account (IMSe9c...@techacct.adobe.com)? I tried this, but it did not work when I verified the integration in AEM.

Can anyone please advise on this? Thank you!

[NarenKotipalli]

@test1234567 You're right, there isn’t a “Service Accounts” tab in the Admin Console. That part of the instructions is probably outdated or referring to a different interface.

To give access to your technical service account, here’s what you can do:

• Go to the Admin Console and navigate to Products > Adobe Target.
• Open the relevant Product Profile.
• Go to the Users tab and click Add User.
• In the popup, manually enter the technical account email.
• Assign the necessary access level (like Editor or Approver).

Yes, you can add the technical account this way, and it should work, just make sure the right permissions are set.

Also, if the person managing the API integration needs access to the Developer Console, make sure they have Developer access too.

For more details, refer this document https://experienceleague.adobe.com/en/docs/target/using/administer/manage-users/users/user-manageme… 

Hope this helps!

Best,

Narendra