Issue with Marketo Forms getting duplicated when using VEC | Community
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mhomaid
mhomaid
March 16, 2017
Solved

Issue with Marketo Forms getting duplicated when using VEC

  • March 16, 2017
  • 4 replies
  • 2061 views

Hi, 

Have you guys had issues with Marketo Forms getting duplicated again and again? Here are the steps I am doing:

  1. One the page -> Highlight a container -> Remove item
  2. Insert Element ( section that has text + image + Marketo Form)

Once that is done. When I try to preview Experience B in preview mode I get javascript errors and the Form keeps getting duplicated 3-4 times. Here is an example: http://www.purestorage.com/microsites/gartner-mq-2016.html?at_preview=9MN7ShlCED5r3NouKnAV7CPcuGP0Cw

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Best answer by ParitMittal

Hi Homaid,

The behavior of the inserted element depends on the structure of your page, your CSS, and other page configuration options

Please see the below link to figure out & Debug scenarios to show how changes made to your page affect Target's ability to display an experience.

https://marketing.adobe.com/resources/help/en_US/target/target/c_vec_scenarios.html

Regards

Parit Mittal

4 replies

ParitMittal
ParitMittal
Level 10
March 17, 2017

Hi ,

 We have debugged the issue at our end and the problem seems to be with Script Loading Marketo forms (forms2.min.js) .

Can you please confirm whether you are getting same Javascript errors on the live website as well once you activate the Activity ?

Thanks & Regards

Parit Mittal

mhomaid
mhomaidAuthor
March 17, 2017

ParitMittal wrote...

Hi ,

 We have debugged the issue at our end and the problem seems to be with Script Loading Marketo forms (forms2.min.js) .

Can you please confirm whether you are getting same Javascript errors on the live website as well once you activate the Activity ?

Thanks & Regards

Parit Mittal

 

 

Hi Parit,

Thanks so much for looking at this issue. Yes, we have seen the forms2.min.js issue on the optimized (Experience B) version of the targeted content. Even if we use the same exact content. Somehow, the Insert Element seems to either change or break form and make the form js not able to find the form name.

Thanks in advance,

Homaid

ParitMittal
ParitMittalAccepted solution
Level 10
March 21, 2017

Hi Homaid,

The behavior of the inserted element depends on the structure of your page, your CSS, and other page configuration options

Please see the below link to figure out & Debug scenarios to show how changes made to your page affect Target's ability to display an experience.

https://marketing.adobe.com/resources/help/en_US/target/target/c_vec_scenarios.html

Regards

Parit Mittal

ParitMittal
ParitMittal
Level 10
March 24, 2017

Hi Homaid,

Is the above issue resolved?

Thanks & Regards

Parit Mittal

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