Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

iPhone users not being able to enter campaigns

andrew_brown4
Level 1
Level 1

Issue

  • Users are intermittently entering T&T campaigns

Device/OS/Browser

  • iPhone 5s
  • iOS 8.3
  • Safari 8

Details

  • In testing on our local network, we noticed that were not consistently entering campaigns where we had 100% of traffic going to 1 recipe.
  • We thought it might be our network so Andrea and I tested over the weekend on our respective wireless and the LTE.
  • We both had varied results on our iPhone 5s’. (sometimes we entered the campaign, sometimes we didn’t regardless of the network we were connected to)
  • iPad Mini and iPad are consistently entering campaigns which is why we feel this is iPhone specific.

 

Has anyone experienced this issue?

Any feedback would be greatly appreciated.

1 Accepted Solution
shekhardhiman
Correct answer by
Employee
Employee

Hi Andrew,

Thank you for reaching out to Adobe Community.

Could you please try an emulator on chrome for iPhone and see what response you get including looking at the debugger capabilities we have.

Thanks!

View solution in original post

1 Reply
shekhardhiman
Correct answer by
Employee
Employee

Hi Andrew,

Thank you for reaching out to Adobe Community.

Could you please try an emulator on chrome for iPhone and see what response you get including looking at the debugger capabilities we have.

Thanks!

View solution in original post