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aveggiani
Level 3
February 19, 2020
Solved

Installed Target through DTM but doesn't appear on debugger

  • February 19, 2020
  • 5 replies
  • 9755 views

Hi everyone,

 

I've installed Target through DTM and in the debugger it appears on the overview with 

 

Version: mbox.js 63

Global Request Nametarget-global-mbox
 
But I can't see any request from target 
 
On the page I see the request and I have this error on the console
 
On DTM there is no rule related to Adobe Target. Should I make it one to trigger the request?
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Best answer by aveggiani

I resolved the problem updating from mbox.js to at.js

5 replies

MihneaD
Adobe Employee
MihneaDAdobe Employee
Adobe Employee
February 19, 2020

@aveggiani 

1. What version of the Target code are you deploying through DTM? 
2. Try searching for .tt in the Network logs the results returned (if any) will be your Target calls. 

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335

    A
    aveggianiAuthor
    Level 3
    February 20, 2020
    Hi, Version: mbox.js 63, but on DTM looks has been updated since 2 years. On network the only thing I see is mbox-contents-7698d67b93f5f7bafea5280af31e3d10ab90bb49.js
    A
    aveggianiAuthor
    Level 3
    February 20, 2020

    @mihnead 

    Hi, Version: mbox.js 63, but on DTM looks has been updated since 2 years.

    On network the only thing I see is mbox-contents-7698d67b93f5f7bafea5280af31e3d10ab90bb49.js there are any .tt

     

    I followed the instruction and I have auto-create mbox. On setting all the Response tokens are turned off, is that normal?

    Joshua_Eisikovi
    Adobe Employee
    Joshua_EisikoviAdobe Employee
    Adobe Employee
    February 24, 2020

    Hey, 

    When installing a Tool within DTM you are loading the Javascript Libray into the DTM Web Property. A similar principle applies to Launch by Adobe with Extensions (Software Development Kits [SDKs]). However, you are correct, you would need a Rule to conduct when (page load timing) and where (i.e specific pages) the Adobe Target JS script will fire.

     

    Thanks

     

    BR, 

     

    Joshua Eisikovits | Global Lead, Platform Support | Customer Experience

     

    A
    aveggianiAuthorAccepted solution
    Level 3
    February 27, 2020

    I resolved the problem updating from mbox.js to at.js

    Amelia_Waliany
    Adobe Employee
    Amelia_WalianyAdobe Employee
    Adobe Employee
    April 23, 2020

    Hi @aveggiani,

     

    Our next Adobe Target Skill Builder Webinar is right around the corner on May 5th, and will be presented by Adobe Target Product Management on migrating Adobe Target’s mbox.js to At.js. Check out this community discussion to register today. Hope you can make it!
     
    Warmly,
    Amelia 
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