Level 3

Solved

I am not able to create an adobe target ab testing activity

Forum|Forum|1 year ago
December 10, 2024
1 reply
1302 views

when I try to create an activity in adobe target it is showing the loading

Best answer by Gokul_Agiwal

Hi @gokul_agiwal , Yes still facing the same issue , I have the Approver role for the adobe Target, But still I am not able to create an activity

Hi @arunla So it's definitely some browser related issues .. please clear all cache and cookies from beginning of time - so this via browser setting options. Try Chrome, Edge or Firefox.

After trying all steps if you see same issues again then I would suggest to raise a adobe support ticket so they can investigate more for you.

Thanks,

Gokul_Agiwal

Community Advisor

Hi @arunla

Can you please delete your browser cache and cookies and try again. hopefully this resolve.

A

ArunLaAuthor

Level 3

Thanks for the reply , Tried clearing cache Then also it is not working

Gokul_Agiwal

Community Advisor

Hi @arunla I'm not seeing any issues. I did check https://status.adobe.com/cloud/experience_cloud and target is up and running.

So I would suggest give a try in another browser and if the issue still persist contact Adobe customer care.

Gokul_Agiwal

Community Advisor

HI @arunla Are you still facing this issues? Check the below

Adobe Target has below roles and permission

Role	Description
Approver	Can create, edit, and activate or stop activities.
Editor	Can create and edit activities before they are live, but cannot approve the launch of an activity.
Observer	Can view activities, but cannot create or edit them.
Publisher	Similar to the Observer role (can view activities, but cannot create or edit them). However, the Publisher role has the additional permission to activate activities.

You can check your role and permission either login to experience.adobe.com and then select Adobe Target as product, -> on top right side you can see.

OR you can check with your account admin team who manage this things for you.

Thanks

A

ArunLaAuthor

Level 3

HI @arunla Are you still facing this issues? Check the below

Adobe Target has below roles and permission

Role	Description
Approver	Can create, edit, and activate or stop activities.
Editor	Can create and edit activities before they are live, but cannot approve the launch of an activity.
Observer	Can view activities, but cannot create or edit them.
Publisher	Similar to the Observer role (can view activities, but cannot create or edit them). However, the Publisher role has the additional permission to activate activities.

You can check your role and permission either login to experience.adobe.com and then select Adobe Target as product, -> on top right side you can see.

OR you can check with your account admin team who manage this things for you.

Thanks

Hi @gokul_agiwal , Yes still facing the same issue , I have the Approver role for the adobe Target, But still I am not able to create an activity

Gokul_Agiwal

Accepted solution

Community Advisor

Hi @gokul_agiwal , Yes still facing the same issue , I have the Approver role for the adobe Target, But still I am not able to create an activity

Hi @arunla So it's definitely some browser related issues .. please clear all cache and cookies from beginning of time - so this via browser setting options. Try Chrome, Edge or Firefox.

After trying all steps if you see same issues again then I would suggest to raise a adobe support ticket so they can investigate more for you.

Thanks,

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded