How to find the segment IDs from mbox trace | Community
Skip to main content
July 25, 2022
Solved

How to find the segment IDs from mbox trace

  • July 25, 2022
  • 1 reply
  • 1142 views

I'm trying to use mbox trace to troubleshoot a campaign. It's showing me a list of matched and unmatched segment IDs, but I can't figure out which segments they correspond to. The AAM segment ID of the segment I've put on the campaign doesn't come up in the list of evaluated segments.

 

Are the IDs supposed to match the AAM Segment ID in the audience library? If so, is there a way to search by ID without opening up each one individually? If it's not the AAM Segment ID, where can I find the segment ID? 

 

Alternatively, is there a way to get console to show what the segment name is?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by MihneaD

@whitneyr3135353,


Thanks for reaching out. Unfortunately this is not yet available but would make for a great feature. I have already requested this feature here: 
https://experienceleaguecommunities.adobe.com/t5/adobe-target-ideas/segment-id-to-friendly-name/idi-p/342496. If you would like to see this make its way into the product sooner, please vote on it by clicking the Like button for the Idea.

1 reply

MihneaD
Adobe Employee
MihneaDAdobe EmployeeAccepted solution
Adobe Employee
July 25, 2022

@whitneyr3135353,


Thanks for reaching out. Unfortunately this is not yet available but would make for a great feature. I have already requested this feature here: 
https://experienceleaguecommunities.adobe.com/t5/adobe-target-ideas/segment-id-to-friendly-name/idi-p/342496. If you would like to see this make its way into the product sooner, please vote on it by clicking the Like button for the Idea.

July 26, 2022

Thanks Docea. It's definitely needed as a feature!