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SOLVED

How to delete Mboxes & passed parameters created with custom code?

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Level 2

While testing my personalization activity, I've created test mboxes and parameters using Adobe.target.trackEvent(). After doing this several times, I want to reduce the clutter (excess mboxes and parameters) that appears in my audience rule settings. How would I go about deleting the mboxes and passed parameters that I no longer require? Also, does there happen to be a limit on the number of mboxes that I can pass?

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1 Accepted Solution

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Correct answer by
Level 4

@christammm There is no way available in the UI to delete the Target mboxes. If these mboxes are not getting fired anywhere, then Target would automatically remove them from the UI.

 

Regards,

Karan

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5 Replies

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Level 7

Hi @christammm , for now there is no way to delete mbox through Target UI

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Level 2
Thank you for the reply @LordOfTheRings. Aside from manually requesting from Adobe to delete these mboxes, do you happen to know any alternatives to deleting them via the API?

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Employee Advisor

Hi @christammm ,

Target automatically cleans up old mbox names, and their parameters if they are not seen again. I think it might be after 2 or 3 weeks of not seeing the mbox it gets cleared.

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Community Advisor

I have been able to get the dropdowns cleaned up with a client care ticket. js functions have a bad habit of finding their way in there.

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Correct answer by
Level 4

@christammm There is no way available in the UI to delete the Target mboxes. If these mboxes are not getting fired anywhere, then Target would automatically remove them from the UI.

 

Regards,

Karan