How do we tell Target a user's session is pass to the cross browser?

[srinath1234]

If I Open a domain/page in chrome browser then close it from chrome then open in other browser like firefox. Now the session id is starts from new.

But I need to pass the session ID from chrome to firefox like when I open the domain in chrome the session ID is 1, then I'll close it and open in firefox the session ID value should be 2. 

Is it possible in Adobe Target?

[pradnya_balvir]

Hi @srinath1234 ,

In Adobe Target, user session ID tracking, or mboxSessionID, is handled primarily through cookies, with the at.js library generating and managing them. This allows for consistent user experience across different pages and domains, even if third-party cookies are blocked.

Here's a more detailed explanation:

• Cookie-Based Tracking: Adobe Target uses cookies to track user sessions. 
• mboxSessionID Generation: The at.js library generates an mboxSessionID and stores it in a cookie. 
• First-Party and Third-Party Cookies:
  • The first-party cookie is stored on the client's domain. 
  • The third-party cookie is stored on clientcode.tt.omtrdc.net. 
• Cross-Domain Tracking: When a user navigates to a different domain, the mboxSessionID is passed along in the URL or through the redirect request to ensure consistent experience. 
• Third-Party Cookie Blocking: If third-party cookies are blocked, the first-party cookie still works, but cross-domain tracking might be limited. 
• Server-Side Implementation: If using the Delivery API, the user needs to manage and generate session IDs. 
• Session ID Length: The sessionId in the Delivery API request can be any printable string except a space, ?, or /. It should be between 1 and 128 characters in length. 

[srinath1234]

Hi @pradnya_balvir 

Thanks much!! I'll check this

[kandersen]

Hi @srinath1234 If you're working users who authenticate you can use the mbox3rdPartyId parameter to stitch the visitor together across the two browsers/devices. 

You can read more about it here: https://experienceleague.adobe.com/en/docs/target/using/audiences/visitor-profiles/3rd-party-id

I'm not sure whether this is what you're looking for, but this is probably the closest you can get to adressing it.

[srinath1234]

Hi @kandersen 

Thank you!!