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M
mr9000
October 16, 2015
Solved

Help with A4T Implementation

  • October 16, 2015
  • 2 replies
  • 1671 views

Hey, 

Long time Adobe Site Cat user.. just bought TNT.  Now we're trying to implement A4T.  We've got our first test of TNT production-facing (link below), but I can't seem to figure out where to set the campaign so that the activity appears in Site Catalyst.  There doesn't appear to be a drop down box to allow me to select my report suite.

https://www.charter.com/browse/content/ttsb1

Is this something that needs to be provisioned on Adobe's side?  Did we do something wrong?  Help!

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Best answer by WhoaShekhar

Hi Matt,

Thanks for reaching out to Adobe Community.

 If you are a member of multiple Analytics companies, and report suites from the incorrect company appear in the dropdown, then log in to Analytics, switch to the correct company, and return to Target.

If you get an error that no report suites are available, but your account is properly set up, you might need to check your Analytics company. If your Marketing Cloud account is tied to more than one Analytics company, log out of Target, and log in to Analytics under the right company. Then return to Target, and the report suites will load.

You might want to see the documentation on this here:

https://marketing.adobe.com/resources/help/en_US/target/a4t/t_campaign_creation.html

Thanks!

2 replies

N
Nikhil_Bisne
October 16, 2015

Hi Matt,

 

There are several steps involved in setting this up. I'd recommend you start from here and check if you've followed all the steps. Do let us know in case of any queries.

 

Thanks

Nikhil

WhoaShekhar
WhoaShekharAccepted solution
October 16, 2015

Hi Matt,

Thanks for reaching out to Adobe Community.

 If you are a member of multiple Analytics companies, and report suites from the incorrect company appear in the dropdown, then log in to Analytics, switch to the correct company, and return to Target.

If you get an error that no report suites are available, but your account is properly set up, you might need to check your Analytics company. If your Marketing Cloud account is tied to more than one Analytics company, log out of Target, and log in to Analytics under the right company. Then return to Target, and the report suites will load.

You might want to see the documentation on this here:

https://marketing.adobe.com/resources/help/en_US/target/a4t/t_campaign_creation.html

Thanks!

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