Help menu missing link to "Documentation" | Community
Skip to main content
A
analytics_union
Level 4
April 23, 2020
Solved

Help menu missing link to "Documentation"

  • April 23, 2020
  • 3 replies
  • 8935 views

Where's the Help menu link to "Documentation"? That's a basic requirement in the Help menu.

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by Andrey_Osadchuk

    Yes, it's missing. Submit this as an idea.

    The only Help link currently displayed is the one in the left bottom corner.

    3 replies

    Andrey_Osadchuk
    Andrey_OsadchukAccepted solution
    Level 10
    April 26, 2020

    Yes, it's missing. Submit this as an idea.

    The only Help link currently displayed is the one in the left bottom corner.

      Amelia_Waliany
      Adobe Employee
      Amelia_WalianyAdobe Employee
      Adobe Employee
      April 27, 2020

      Hi @analytics_union and @andrey_osadchuk, thank you for pointing this out. I've shared a couple of options for how you can access Documentation below: 

       

      You can access Product Documentation by clicking on "Adobe Experience Cloud Learn & Support" which is listed above "Learning" and "Community" in Experience Cloud when you are not yet in a specific solution:

       

      From there, click on "Experience League" (the center option):

      Now you are in Experience League - select "Learn" at the top, and then click on "Documentation" in the drop-down menu: 

      (*You can access the same Experience League dropdown menu above that links to Documentation if you were to have initially selected "Learning" instead of "Adobe Experience Cloud Learn & Support" because that button links directly to Experience League)

       

      I hope this is helpful! 

       

      Warmly,

      Amelia 

      A
      analytics_unionAuthor
      Level 4
      April 28, 2020

      @amelia_waliany , both Analytics' and Experience Platform Launch's "?" Help menu have direct links to their respective documentation homepages.

       

      And there's also no reason for documentation to be "hidden" from Help, given that Target requires a lot of help and learning to be used properly.

      cristinel
      Adobe Employee
      cristinelAdobe Employee
      Adobe Employee
      May 19, 2020

      Hello,

      During April we've had a small glitch in the system and some of the links were not displayed. The issue has been corrected since and you should now be able to see the help link.

      Cristinel

        Terms & ConditionsAccessibility statement

        Loading footer...