Help! Create custom recommendations for a homepage?

[strrjms]

Hello!

I am trying to create a curated set of recommendations to be featured on a homepage. I thought i could achieve this by creating custom criteria and uploading products via CSV, but i am not having much luck.

Any suggestions?

[Gaurav_Singh]

@strrjms Could you please share more details about the problem you are facing? Details around creating custom criteria are specified here: https://experienceleague.adobe.com/docs/target/using/recommendations/criteria/recommendations-csv.ht... 

[strrjms]

Nothing shows up after creating custom criteria via CSV upload and placing a recommendations container on my homepage. I see it in preview, but not when using a QA link.

I dont think i totally understand how to use the Recommendation Key for a defined list of products. Can you explain that? I have 10 specific products i want to feature on my homepage - those 10 products were loaded via CSV, but to be honest, i wasnt clear on the # Key column.

[Amelia_Waliany · Accepted solution]

[1.19.22 Adobe Target Community Q&A Coffee Break Answer provided by @Jon_Tehero:

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Hi @strrjms, 

I appreciate your question. We have a great article on basing recommendations on a recommendation key for custom criteria: https://experienceleague.adobe.com/docs/target/using/recommendations/criteria/base-the-recommendatio...

In short, you can pass in basically any alpha-numeric key and then just make sure that that key is in the first row of the custom algorithm csv. I also like to add the key to the "excluded" list to make sure it never gets recommended. 

Regarding Recs QA: In order to preview results for Recently viewed or user based recommendations criteria, you will need to first browse the site outside of QA mode, then use the same session to open a QA mode link: https://experienceleague.adobe.com/docs/target/using/recommendations/recommendations-activity/previe...

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Check out the entire 1.19.22 AT Community Q&A Coffee Break discussion thread for more insights on related topics

[ambikaTewari_ATCI]

Hi @Jon_Tehero I used the custom csv and below is the format :

the key value (true-1) is present in the user.profileattribute and it is used recommendation key.

But I'm seeing the sync failed issue. What colud be the cause if you can advise ?

# Key	Recommendation_1	Recommendation_2	Recommendation_3	Recommendation_4	Recommendation_5	Recommendation_6
true-1	OFF-66068	OFF-70145	OFF-66058	OFF-69167