File parsing failed with Sample CSV

[kamranali]

I'm on recommendations feeds page and trying to create a new feed.

I've selected CSV, and picked the URL with a link to the CSV. Once I click save, it errors out to "File parsing failed".

I've tried the sample CSV and other CSV formats and none of them change this error.

[alexbishop · Accepted solution]

if the Sample CSV doesn't work then I would raise a ticket with Client Care