Experience B doesnt change content that is not being tested | Community
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Level 2
October 22, 2023
Question

Experience B doesnt change content that is not being tested

  • October 22, 2023
  • 1 reply
  • 1081 views

Hi Team,We run adobe target on our website to do AB tests and such. Our cms is Silverstripe.So when we set up an AB test, adobe target scrapes off the co ten from the from the html as value (not dynamic) so what happens is when we change some other information on the page,which is not tested, changes, it doesn’t reflect on the experience
Putting us at risk of showing tue customer outdated information.How can we fix this. Or rather make target to take value from one of the backend fields of Silverstripe ?

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1 reply

alexbishop
Adobe Employee
Adobe Employee
October 26, 2023

How exactly are you setting up the test? It should only be the DOM elements that are specifically targeted as modifications in the test that are affected i.e. other CMS content updates, made to elements that Target isn't modifying as part of the test, should be displayed to the visitor.

The only scenario I can think of where that wouldn't happen is if there is a very aggressive CDN/caching mechanism in place and/or your modifying the entire page in your Target activity, as opposed to one particular section/component

Level 2
October 27, 2023

So, i've figured out that i should not be using VEx and use the Form-Based Experience Composer to set up the experience and use the remote offers to show the experience. Can you please help with steps i need to take to set that up? 

I am not able to get a clear idea with the documentation on how to go about it. 

alexbishop
Adobe Employee
Adobe Employee
October 27, 2023

Could you give a bit more information on why you can't use the Visual Editor? What type of modifications are you making in the AB test?