Exclude User from the audience - based on specific action after seeing the experience | Community
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MA1985_CG
Level 2
March 11, 2021
Solved

Exclude User from the audience - based on specific action after seeing the experience

  • March 11, 2021
  • 3 replies
  • 1830 views

Hi,

 

I need to remove the user from the audience qualification, if he/she performed any specific action after seeing the target experience/content(for eg: we show the pop up via Target to the user and there is an option to click on "Not interested" and if anyone clicked then need to remove/exclude the user from the audience in real time so that when they come back next time they will not qualify for the same experience/content.

 

Any suggestions?

 

Thanks

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    Best answer by ambikaTewari_ATCI

    Hi @ma1985_cg  you can fire a trackEvent and pass the consent in the profile param value. You just need to check in the audience if that profile param value is present and target the audience

     

    3 replies

    ambikaTewari_ATCI
    Community Advisor
    ambikaTewari_ATCICommunity AdvisorAccepted solution
    Community Advisor
    March 11, 2021

    Hi @ma1985_cg  you can fire a trackEvent and pass the consent in the profile param value. You just need to check in the audience if that profile param value is present and target the audience

     

      zach_shearer
      zach_shearer
      Level 4
      March 18, 2021

      To add to what @ambikatewari_atci  mentioned, you could have the "opt-out" button have an onclick function like the following. 

       

      <script> function AdobeTargetExperienceUserOptOut() { try { var mboxParameters = {}; mboxParameters["experience.optOut"] = "true"; adobe.target.trackEvent({ "mbox": "target-global-mbox", "params": mboxParameters }); } catch (err) { console.log(err) } } </script> <div> <!-- Experience Code --> <a onclick="AdobeTargetExperienceUserOptOut()"></a> </div>

       

       

        zach_shearer
        zach_shearer
        Level 4
        March 18, 2021
        In addition to passing the profile parameter, you'd have to maintain an exclusion criteria in your audience definition in the Adobe Target user interface.
        Gaureshk_Kodag
        Adobe Employee
        Gaureshk_KodagAdobe Employee
        Adobe Employee
        March 25, 2021

        You can use profile script to achieve this.

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