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Jack_Hala
Level 2
July 3, 2023
Solved

Count the number of visits

  • July 3, 2023
  • 2 replies
  • 2224 views

I'm trying to use this snippet in a profile script to count the the number of visits:

 

if(user.sessionId!=user.getLocal('lastSessionId')) { user.setLocal('lastSessionId', user.sessionId); return (user.get('visitCount') || 0) + 1; }

 

 

For example:
* in the first visits the value expected is "1"

* in the second is "2"
* ...

 

Even if I wait 30m or more for the session to expire and I go back to a page on the site, the value I see is always 1. Can you help me figure out if there is an error?

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    Best answer by PratheepArunRaj

    Dear @jack_hala ,

    Did you use the old script and changed only the name to validate? If not, try that as well.

    If the visit count didn't increment, then please check the Visitor ID for both sessions. Because the Visitor ID should be the same for both sessions for the profile script to work properly.

    Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

    2 replies

    Perrin_Ennen
    Community Advisor
    Perrin_EnnenCommunity Advisor
    Community Advisor
    July 3, 2023

    Hi @jack_hala,

    Can you try to change your return as follows?

     

    if(mbox.name == 'target-global-mbox' && user.sessionId!=user.getLocal('lastSessionId')) { user.setLocal('lastSessionId', user.sessionId); return (profile.get('visitCount') || 0) + 1; // changend line }

     

    Hope this helps you.

      PratheepArunRaj
      Community Advisor and Adobe Champion
      PratheepArunRajCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      July 4, 2023

      Dear @jack_hala,

      What is the name of the profile script? It should be 'visitCount'.

      If it is fine, it should work. Else, please try out the code given by @perrin_ennen with the same name.

      Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

      Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
        J
        Jack_HalaAuthor
        Level 2
        July 5, 2023

        Hello, and thank you for your replies.

        I changed my scripts and renamed it as follows:

         

        But the result is always "1":

         

        Do you have any suggestion?

          PratheepArunRaj
          Community Advisor and Adobe Champion
          PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
          Community Advisor and Adobe Champion
          July 5, 2023

          Dear @jack_hala ,

          Did you use the old script and changed only the name to validate? If not, try that as well.

          If the visit count didn't increment, then please check the Visitor ID for both sessions. Because the Visitor ID should be the same for both sessions for the profile script to work properly.

          Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

          Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
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