Click Tracking Events are sent but metrics aren't counting in conversion reporting | Community
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esthergu1
February 27, 2024
Question

Click Tracking Events are sent but metrics aren't counting in conversion reporting

  • February 27, 2024
  • 1 reply
  • 900 views

Hi,

 

I've setup click tracking but I'm not seeing the metrics aggregate in reporting. When I click on the element, the call is sent ok, apparently everything is correct, but I don't see the clicks in the reports.
Any ideas that what could be the problem?

Thanks!

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    1 reply

    Gaureshk_Kodag
    Adobe Employee
    Gaureshk_KodagAdobe Employee
    Adobe Employee
    February 28, 2024

    Hi @esthergu1 ,

    Could you share the code that you're using for click tracking and the goals and settings metric selection screenshot? also, could you make sure that when the page loads click is getting bound to the element properly?

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