Can't view report data for a previous A/B test in Target. Notification: 'Start dates over 2 years old are not currently supported.' | Community
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jsteinerkotch
November 5, 2024
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Can't view report data for a previous A/B test in Target. Notification: 'Start dates over 2 years old are not currently supported.'

  • November 5, 2024
  • 1 reply
  • 633 views

I'm not able to view the report data for an A/B test that ran in April 2021. When I click on 'Reports,' I get a notification that states 'Start dates over 2 years old are not currently supported. Please choose a more recent start date.'

 

Since the test only ran for 2 weeks in 2021, a more recent start date wouldn't contain any useful reporting data. Does this mean reporting data is only accessible for 2 years?

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    Best answer by pradnya_balvir

    The default data retention policy for Adobe is 25 months. Your organization's retention policy can be different, depending on contract. Data retained is based on the current date and the date/time of historical data.

    1 reply

    pradnya_balvir
    Community Advisor
    pradnya_balvirCommunity AdvisorAccepted solution
    Community Advisor
    November 7, 2024

    The default data retention policy for Adobe is 25 months. Your organization's retention policy can be different, depending on contract. Data retained is based on the current date and the date/time of historical data.

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