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aveggiani
November 8, 2019
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Can't Implement target through Launch

  • November 8, 2019
  • 11 replies
  • 16904 views

Hi all,

I'm trying to integrate target into AEM through Adobe Launch. I have done all the steps of this guide (Add Adobe Target)​ but when I use the debugger seems that there are 0 request for the mbox. What could be the issue?

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    Best answer by ryanr7

    gabrieleg61567923​ & Sh1ju​,

    cookieDomains should be set to the explicit subdomain you are using. No wildcard options. This worked for me on your site Sh1ju:

    window.targetGlobalSettings = {
      cookieDomain: "adobe-258915.appspot.com"
    };

    -Ryan

    11 replies

    surebee
    Adobe Employee
    surebeeAdobe Employee
    Adobe Employee
    November 10, 2019

    Hey gabrieleg61567923​,

    Thanks for reaching out! Do you see any errors on the console? What is the URL you are testing on?

    Thanks!

    A
    aveggianiAuthor
    November 11, 2019

    Here the error I see

    I'm now trying to use  "at.js 2.2.0" but it doesn't work as well.

    S
    Adobe Employee
    Shruti_PremkumarAdobe Employee
    Adobe Employee
    November 11, 2019

    gabrieleg61567923​ Is there a url that we can access to replicate this issue? Also are you using a cloud based instance?

    A
    aveggianiAuthor
    November 11, 2019

    Can't share the url. Yes I'm using a cloud based instance.

    S
    Adobe Employee
    Shruti_PremkumarAdobe Employee
    Adobe Employee
    November 11, 2019

    gabrieleg61567923​ Thanks for confirming that your using a cloud based instance. Please check Use cloud-based instances with Target .If you intend to use cloud-based instances with domains included on the Public Suffix List, make sure that you customize the cookieDomain setting. For more information, see targetGlobalSettings() .

    Hope this helps.

    A
    aveggianiAuthor
    November 11, 2019

    So if I trigger before the load target the javascript below should work? Because I tried with different domain but It doesn't work.

    S
    Adobe Employee
    Shruti_PremkumarAdobe Employee
    Adobe Employee
    November 11, 2019

    Yes that is correct . If its still not working , you could maybe try  , adding the code in the at.js file itself .

    A
    aveggianiAuthor
    November 12, 2019

    Yes already tried that, but still same error.  :/

      Sh1ju
      Sh1ju
      November 13, 2019

      Hi,

      I am new to Adobe Launch and Target.I got the same error while testing a URL.

      I am using Adobe Launch to load Adobe Target V2

      Error:

      [page-init] Adobe Target content delivery is disabled. Ensure that you can save cookies to your current domain, there is no "mboxDisable" cookie and there is no "mboxDisable" parameter in query string.

      Demo URL : Sample Page for testing Adobe Target

      R
      Adobe Employee
      ryanr7Adobe EmployeeAccepted solution
      Adobe Employee
      November 13, 2019

      gabrieleg61567923​ & Sh1ju​,

      cookieDomains should be set to the explicit subdomain you are using. No wildcard options. This worked for me on your site Sh1ju:

      window.targetGlobalSettings = {
        cookieDomain: "adobe-258915.appspot.com"
      };

      -Ryan

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