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T
txemam26262263
Level 2
April 12, 2016
Solved

Can not see products in Recommendations

  • April 12, 2016
  • 4 replies
  • 2601 views

Hi,

I am trying to test a recommendation activity in my site. The default collection so called "All collections" is empty of products. I guess it should contain all products right? Anyway if I try to create a new customized collection I can not see any product/item. My host contains example sites' products (geometrixx's,...) and some new ones added by me. What am I missing that doesn't allow me to see the products?

Thanks.

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Best answer by VikashAc

Hi,

Yes you need to upload the products/items using a CSV or Google products feed. Once products uploaded successfully then you can see the total available products counts for the "All Collections".

4 replies

siddharthjainPM
Adobe Employee
siddharthjainPMAdobe Employee
Adobe Employee
April 18, 2016

Kindly Refer to Feeds section @ https://marketing.adobe.com/resources/help/en_US/target/recs/t_feeds_create.html.

T
txemam26262263Author
Level 2
April 18, 2016

Thank you. Does this mean that I have to create either a Google Product or a CSV feed?

V
Adobe Employee
VikashAcAdobe EmployeeAccepted solution
Adobe Employee
April 18, 2016

Hi,

Yes you need to upload the products/items using a CSV or Google products feed. Once products uploaded successfully then you can see the total available products counts for the "All Collections".

siddharthjainPM
Adobe Employee
siddharthjainPMAdobe Employee
Adobe Employee
April 19, 2016

That's Correct

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