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Michael_Soprano
Michael_Soprano
Level 10
May 5, 2025
Question

Automated Personalization - Manage Content

  • May 5, 2025
  • 1 reply
  • 501 views

I have got multiple offers in my AP activity. When I would like to set up Targeting Audiences for a specific offer then I am able to do this only for a one offer. Same with Report Group. Why is that?

 

 

1 reply

Matthew_Ravlich_ACG
Community Advisor
Matthew_Ravlich_ACGCommunity Advisor
Community Advisor
May 5, 2025

Hi @michael_soprano - If you hover over any of the offers that are not the default, you will see three icons on your right-hand side:

Clicking the middle icon will allow you to set up the targeting for that specific offer.

 

I hope that helps.

 

Matt | ACG Digital

Michael_Soprano
Michael_SopranoAuthor
Level 10
May 7, 2025

I hover over - its dark grey as you can see it .... Nothing showed up

 

Matthew_Ravlich_ACG
Community Advisor
Matthew_Ravlich_ACGCommunity Advisor
Community Advisor
May 26, 2025

The offer you highlighted in the screenshot is the default offer and cannot be targeted. The offer under the default should give you a targeting option.

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