Attempt to edit existing activity receives message: ERROR Referring to invalid nodes

Question

Tried to edit an activity which has been working fine before. I get an message: ERROR Referring to invalid nodes. Tried removing different audiences one-by-one but cannot save any modifications to the activity. I tried copying the activity which worked but could not save nor modify the copy. Target maintenance did occur while I tried saving the activity so I waited until it was done, cleared cache/cookies tried different browsers and incognito mode and still cannot modify the activity.

Other activities in other workspace are not affected - they work fine.

Any idea how to work around this? I dont want to lose the work that was already done as it was considerable.

MayuriK · Accepted Answer

Hi @marrguy

I too faced a similar issue. This usually happens if an audience definition is not correct.

In case of multiple audience:

1. Copy the activity

2. Select one audience at a time

3. Try saving the activity

This will give us a clarity for which particular audience this error is occurring and for that particular audience, we need to check its existence in audience library.

By doing this I was able to figure out the incorrect audience. Hope this will work for you as well.

Thanks

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded