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s_kala
s_kala
Level 2
May 1, 2018
Solved

Adobe Target Standard - Click Tracking not working!!!

  • May 1, 2018
  • 1 reply
  • 2712 views

Hi Guys,

I am trying to A/B test few links in the header section of my website, meaning that the links are present on all the pages of the website.

But, I see the click tracking call failing in the network tab & do not see the click tracked in the reports. Below is the screenshot of the network tab.

Can anyone help me understand why the click tracking call is failing? 

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    Best answer by russpainter

    This is a classic clickTracking problem. The page is being forwarded on too quickly for the response to be sent out. The browser can't send it out in time and aborts it. I bet you see this being pretty sporadic depending on how quick the next page is loading. I've used a delay anchor with the clickTracking.

    Try something like this

    <script type="text/javascript">

    $('element').click(function (e) {

        e.preventDefault();                  

        var goingHere = this.getAttribute("href");

           /// track events

           adobe.target.trackEvent({"mbox": "clicked-cta","params": {

            "param1": "value1"}

    });

        setTimeout(function(){

             window.location = goingHere;

        },500);      

    });    

    </script>

    This is using JQuery. Your developers may not use JQuery so they'd have to do something with Javascript.

    I hope this helps. Let me know if you have any questions.

    Russ

    1 reply

    R
    russpainterAccepted solution
    Level 3
    May 1, 2018

    This is a classic clickTracking problem. The page is being forwarded on too quickly for the response to be sent out. The browser can't send it out in time and aborts it. I bet you see this being pretty sporadic depending on how quick the next page is loading. I've used a delay anchor with the clickTracking.

    Try something like this

    <script type="text/javascript">

    $('element').click(function (e) {

        e.preventDefault();                  

        var goingHere = this.getAttribute("href");

           /// track events

           adobe.target.trackEvent({"mbox": "clicked-cta","params": {

            "param1": "value1"}

    });

        setTimeout(function(){

             window.location = goingHere;

        },500);      

    });    

    </script>

    This is using JQuery. Your developers may not use JQuery so they'd have to do something with Javascript.

    I hope this helps. Let me know if you have any questions.

    Russ

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