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alexb75062655
Level 2
June 18, 2021
Solved

Adobe Target Re-direct activity reporting

  • June 18, 2021
  • 1 reply
  • 843 views

I have an issue with the traffic split of a re-direct activity - the test is configured to split traffic 50/50:

However, in both Target UI & Analysis Workspace, the split is closer to 90/10:


I have read through the help documents and can see that there is a known issue with re-direct activity traffic allocation:
https://experienceleague.adobe.com/docs/target/using/release-notes/known-issues-resolved-issues.html?lang=en#redirect

How do we resolve this issue?

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Best answer by Gaurav_Singh_02

@alexb75062655 the redirect offer issue is specific to A4T activities. If you are using A4T then ensure that the following minimum requirement is met  :

  • Experience Cloud Visitor ID Service: visitorAPI.js version 2.3.0 or later.

  • Adobe Analytics: appMeasurement.js version 2.1.

  • Adobe Target: at.js version 1.6.2 or later.

Also ensure that we are using the default redirect offer instead of the custom offer. 

 

If all the above conditions are met, then I would suggest you please check for the raw data on the Analytics end and look for unstitched hits (exclude_hit =14).

1 reply

Gaurav_Singh_02Adobe EmployeeAccepted solution
Adobe Employee
June 22, 2021

@alexb75062655 the redirect offer issue is specific to A4T activities. If you are using A4T then ensure that the following minimum requirement is met  :

  • Experience Cloud Visitor ID Service: visitorAPI.js version 2.3.0 or later.

  • Adobe Analytics: appMeasurement.js version 2.1.

  • Adobe Target: at.js version 1.6.2 or later.

Also ensure that we are using the default redirect offer instead of the custom offer. 

 

If all the above conditions are met, then I would suggest you please check for the raw data on the Analytics end and look for unstitched hits (exclude_hit =14).