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Adobe Target not loading on website

Sarin_7
Level 1
Level 1

We have implemented the below adobe launch script on the website - https://www.sibt.nsw.edu.au/

 

<script src="https://assets.adobedtm.com/2e0c42a84c98/4eb827cd88c3/launch-c64cdad65965.min.js"> </script>

 

<script type="text/javascript">_satellite.pageBottom();</script>

 

However Debugger is showing Adobe target not found....

Sarin_7_0-1641814895261.png

 

We had implemented Adobe Launch on another website in the same way and the target is loading fine - https://www.latrobecollegeaustralia.edu.au/

 

Screenshot 2022-01-10 at 5.13.35 PM.png

Could anyone help with this...

 

2 Replies
kishore963
Level 5
Level 5

Hey @Sarin_7 

 

https://www.sibt.nsw.edu.au/ - Looks like there's an issue with 'Custom code' in the All pages - Library Loaded rule, specifically in the line which has "Console" - screenshot below:

kishore963_0-1641818909916.png

 

I could see that the same (or similar rule) is firing as expected on https://www.latrobecollegeaustralia.edu.au/ 

kishore963_1-1641818972325.png

 

- Kishore

 

Sarin_7
Level 1
Level 1

Hi @kishore963 Thanks for the quick reply. I checked the custom codes on the rules on both properties and there is some difference..

 

https://www.sibt.nsw.edu.au/ 

Screenshot 2022-01-10 at 7.12.03 PM.png

 

https://www.latrobecollegeaustralia.edu.au/ 

Screenshot 2022-01-10 at 7.11.47 PM.png

 

Our target developer had written these custom codes so not really sure why they are different. Will updating the custom code (https://www.sibt.nsw.edu.au/ ) to the same as on the website  https://www.latrobecollegeaustralia.edu.au/  resolve the issue?

 

I notice same custom code (as -https://www.sibt.nsw.edu.au/ ) is used in the rule for another website - https://www.edithcowancollege.edu.au/

 

 And it is loading fine there...

 

Screenshot 2022-01-10 at 7.23.31 PM.png